What are the differences between Normal and Fast-track appeals?
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Appeal Channel |
Fast-Track |
Normal Track |
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Appeal Judgment Time |
~ 15 minutes |
> 48 hours |
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Freezing of Funds |
The assets required for the order will be frozen for up to 4/8/12/24 hours after the dissent is closed or canceled.
Please note that the freezing period cannot be waived or shortened. |
The assets required for the order will be frozen for up to 24 hours after the appeal is closed or canceled.
Please note that the freezing period cannot be waived or shortened. |
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Appeal Issue |
Only the following issue is supported for Fast-Track Appeal.
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All issues can be appealed using Normal Track.
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Order Types |
Only normal P2P orders trading USDT are supported.
The following orders are not supported:
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All types of P2P orders are supported. |
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P2P Appeal Specialist Involvement |
No involvement unless a dissent is raised after the appeal judgment result is out. |
Involved after the appeal was submitted and until the appeal is closed. |
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Terms and Conditions |
Both Appeal tracks adhere to the P2P Terms of User Service and P2P Appeal Handling Rules, regardless of the Appeal issues or order types, including any dissent raised during the appeal process. | |
Why did I not see the option to use Fast-Track Appeals in P2P?
Fast-track appeal is only available to certain P2P appeals and P2P traders. P2P orders involved the following are not supported for Fast-track Appeals.
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P2P orders using coupons
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P2P Hotswap orders
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P2P orders on Bybit Web3…
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P2P orders traded in cryptocurrencies other than USDT
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Appeal involved complicated issues such as others, overpaid or underpaid payment
Additionally, the security system filters orders based on the order amount and the appellant's credibility. If you don't see the Fast-Track Appeals option, there's no need to worry; it's not a standard practice to check your credibility.
Does Fast-Track Appeal and raising dissent follow the P2P Terms of User Service and P2P Appeal Handling Rules?
Yes. The P2P Terms of User Service and P2P Appeal Handling Rules apply to all types of appeals and dispute handling in P2P, including Fast-Track Appeal and Dissent raised after Fast-Track Appeal.
What should I do if I have not received any updates about my appeal after a long period of time?
If the current status of your appeal is eligible to be expedited, you can click the Buzz button on the Appeal Progress page. The counterparty or the P2P Appeal Team will receive a notification or a reminder for providing a response.
You may refer to the related articles below: