How to Retrieve Your Transaction Details from Various Blockchain Explorers

When encountering issues with your deposits or withdrawals on Bybit, you are encouraged to refer to Blockchain Explorers to gain more information on the status of your transactions and retrieve the necessary information for our team to assist you further. Please find below some key information about Blockchain Explorers.

What Is a Blockchain Explorer?

Backed by application programming interface (API) and blockchain nodes, blockchain Explorers provide information about transactions made on a blockchain, transaction growth, the current network hash rate, and more. A blockchain explorer can also provide users with information on specific wallet addresses, such as the amounts transacted and the sources and status of transactions.

Blockchain explorers are used mostly by traders who buy and sell crypto on a regular basis. Once users have initiated a transaction, they will receive an automatically generated transaction hash (TXID) used to confirm the transaction and to obtain further details regarding it. Miners also use blockchain explorers to get updates about their block activity, since if they create a particular block successfully, they'll receive a block reward.

As one of the key tools ensuring transparency in the cryptocurrency ecosystem, you can make use of these platforms to locate your own transactions, check on their status, and retrieve transaction details that will be useful when submitting a missing deposit or external exchange refund recovery request.

Characteristics of a Blockchain Explorer

• Usually crypto-specific: Most Blockchain Explorers will focus on one dedicated blockchain to provide a more comprehensive set of information to users. As such, it is possible that some transactions visible on one Explorer will not be seen in another if the coin or blockchain is not supported.

• Shows the Transaction status and block confirmations: Some deposits on Bybit may require a set number of confirmations before being effectively transferred to your account. Checking your transaction on a Blockchain Explorer can help you assess the status of your transactions and give you an estimate on when the coins will be deposited.

• Allows search by TXID or Wallet Address: All Blockchain Explorers allow users to search their transactions by using the TXID or look at their Wallet History by entering their unique Wallet Address.

Data Displayed by Blockchain Explorers

List of Blockchain Explorers to Consult

Recovering Funds on Bybit with Blockchain Explorers

If you need to send a request on Bybit for a missing deposit or an external exchange refund recovery, blockchain explorers can assist you in locating the transaction and identifying whether your funds can be recovered. Submitting the correct transaction details to our Support Team will also help your case be processed faster and ensure a smooth fund recovery whenever possible.

The main information that will be required on your end consists of: 

• The transaction hash, or TXID: A 64-character hash phrase specific to one transaction. The TXID is unique and allows users to identify each transaction made on the blockchain.

• The token contract address: A phrase specific to one token on the blockchain. This address is unique and allows users to identify each token on the blockchain. It is not a wallet address so you should not send funds to a contract address.

In the following two tabs, you will find detailed guidelines to retrieve the exact transaction details needed to submit your fund recovery request.