Troubleshooting: Failed to Link Your Bank Card

Common scenarios

Tips

Invalid Bank Card information:

• Cardholder name

• Card number

• Expiration date

• CVV

Please make sure the Bank Card information or format you've entered is valid/correct, and try again.

Format error

Expired Bank Card

Please contact your card issuer to replace your Bank Card. You may use an alternative Bank Card to place the order first

Closed Bank Card account

Please use another Bank Card to make the purchase.

Declined by card issuer

Please ensure your Bank Card is eligible for international and online transactions.